How Do You Know If You Can Trust A Moving Company?

Mar 14, 2023 Moving to a new home is never easy, as you have to declutter, pack and transport your belongings within a stipulated time. Complete various moving-related tasks simultaneously can affect your mental and physical well-being. Therefore, seeking the assistance of professionals for house removals is one of the best ways to reduce moving stress and burden. Experienced and trained Canberra removalists can help pack and move your belongings. They can help you save time and energy. Additionally, their expertise and knowledge ensure your things are relocated safely and without damage. However, to have a good experience with removalists in Canberra, you must choose the right moving company, which is challenging due to mushrooming of hundreds of businesses. Moreover, freelance removalists offering services at cheap rates also don’t help make the selection easy. Therefore, you must know how to find a good and trustable moving company. To get started, look at these useful tips to learn how you can trust a moving company.

Choose A Local Moving Company

You can book a branded moving company, but they won’t be able to offer personalised solutions like a local business can. However, the following advantages make hiring local removalists in Canberra worth your time and money.

• You can verify the business easily and visit its registered office.
• Local businesses value their reputation and work hard to maintain them.
• You can get local client feedback to know their reliability.
• Local removalists know their service regions well and avoid delays.

Check for ASIC Registration & Other Registrations

The Australian Securities & Investments Commission is a government regulatory body, and businesses in Australia must register with it. ASIC-registered entities have to maintain a business name, have a registered office and share financial records. Additionally, they have to meet other legal obligations. Therefore, always ask for a moving company’s ASIC registration status. In addition, make sure it has an Australian Business Number (ABN), Australian Company Number (ACN), Australian Furniture Removers Association (AFRA) registration (optional but recommended) etc.

Ask for a Pre-Move Survey

Pre-move surveys are the best way to get a correct moving estimate. When you schedule it, the removalists visit your home to understand the scale of the move. They look at your belongings, especially furniture, electrical good and other bulky/large items. What’s more, they assess your property for movability and accessibility. Based on various such observations, they provide a reliable moving quote. During this survey, you can also ask the removalists questions about their services, establishment year, etc.

Don’t Believe Moving Companies Dirt-Cheap Rates

House moves are expensive, which is why most people gravitate towards removalists in Canberra offering their moving services at economical rates. But scammers take advantage of this need by advertising service charges that are too good to be true. They ask you to pay in cash and in advance only to ditch on the moving day or impose hidden charges when you are left with no other option but to pay. Thus, avoid moving companies offering their services at extremely low prices. Also, freelance removalists without insurance can quote low rates, and their reliability is difficult to ascertain.

Avoid Companies Only Offering Instant Quotes

Most reputed removal companies offer instant quotes, which you can get by calling them or filling out a form on their websites. However, they also provide detailed moving quotes based on your details or after a pre-move survey. These quotes are trustworthy to use for comparisons and hiring a reliable moving company. Therefore, if a company only gives instant quotes, they are scammers or unregistered, making them untrustworthy.

Read Independent Reviews Online

Moving companies share customer reviews on their websites but usually only post positive ones unless their website has unfiltered commenting. To get unbiased reviews of a company’s services, check its rating and reviews on independent platforms like Trustpilot, Birdeye, Podium, Weave, Product Review, Reviews Mate, Word of Mouth etc. While looking at reviews, make sure they are generally positive to determine a company’s trustworthiness.

Don’t Hesitate To Ask Questions

Moving house is confusing, and when you want to take professional help, you can have a lot of questions. Removalists can answer queries related to their company, packing, transportation, moving insurance and more. You can also ask them about their booking amount, refund, cancellation and rescheduling. Therefore, don’t hesitate to ask questions when you contact a moving company or the removalists come for a pre-move survey.

Wrapping Up

Choosing a good moving company is necessary to relocate without stress or hassle. However, it can be challenging because there are hordes of companies offering removal services at affordable prices. Thus, if you don’t have references already, use this guide to know if you can trust a moving company.